Hotel Vocabulary Worksheet – Check In, Lobby, Room Types

All 36 words

At the front desk 12

bill A paper that lists what you owe for your stay. "Could I see the bill, please?"
check in To tell the hotel you have arrived and get your key. "You can check in after three o'clock."
check out To pay, hand back the key and leave the hotel. "We need to check out before eleven."
guest Someone who pays to stay in one of the rooms. "Breakfast is free for every guest."
hotel A place where travelers rent a bedroom for a night or more. "We are staying at a hotel near the train station."
key card A plastic card that unlocks a room door. "Hold your key card against the lock."
lobby The big room you walk into from the front door. "Let's meet in the lobby at nine."
luggage The bags and suitcases a traveler brings. "May I leave my luggage here until this afternoon?"
reception The desk where arriving guests are welcomed. "Please leave your key at reception." It is also called the front desk.
receptionist The staff member who signs guests in at the desk. "The receptionist gave us a map of the city."
reservation An arrangement to keep a room for you ahead of time. "I have a reservation for two nights."
vacancy A room that is free for a new guest to rent. "Do you have a vacancy for tonight?"

Show all 36 words (24 more)

Rooms 12

air conditioning A system that keeps the air in a room cool. "Is there air conditioning in the room?"
balcony A railed platform outside an upstairs window or door. "Our room has a balcony that faces the sea."
blanket A thick bed covering that keeps a sleeper warm. "There is another blanket in the closet."
closet A cupboard or tiny room where clothes are kept. "Hang your coat in the closet."
double room A room for two people, often with one large bed. "A double room costs a little more than a single."
elevator A machine that takes you up or down to another floor. "Take the elevator to the fourth floor."
hallway The long indoor passage that leads to the room doors. "Your room is at the end of the hallway."
pillow A stuffed cloth case that props up a sleeper's head. "Could I have one more pillow, please?"
single room A room with one bed, meant for one person. "I would like a single room for one night."
suite Several joined rooms that one guest rents together. "The suite has a bedroom and a living room."
towel A cloth you rub yourself dry with after washing. "Clean towels are in the bathroom."
twin room A room with two separate one-person beds. "My brother and I are sharing a twin room."

Staff and services 12

amenity An extra that makes a stay more pleasant, such as a pool. "A swimming pool is the amenity our children like most."
bellhop A hotel employee who brings luggage up to rooms. "The bellhop took our bags upstairs."
buffet A meal where you serve yourself from a table of dishes. "The breakfast buffet opens at seven."
complimentary Given free, at no extra cost to the guest. "The hotel offers complimentary breakfast."
concierge A worker who helps guests plan trips and book tickets. "Ask the concierge about a bus tour."
housekeeping The staff who clean the guest rooms. "Housekeeping comes every morning."
laundry Worn clothes and bedding that will go in the wash. "Put your laundry in this bag."
lost and found The place that keeps things people left behind. "Someone handed my umbrella in to the lost and found."
manager The boss who is responsible for the whole hotel. "May I speak to the manager?"
room service Meals brought to a guest's room on request. "We ordered dinner from room service."
tip Extra money given to thank a worker for good service. "We left a tip for the bellhop."
wake-up call A phone call that wakes you at a time you chose. "I would like a wake-up call at six thirty."

How this list was compiled: Word list chosen for this site on 2026-10-09. Each meaning is written in our own words and was checked that day against the entry for the term in Wiktionary, the free dictionary (https://en.wiktionary.org/), whose text is under the Creative Commons Attribution-ShareAlike license, and a second time against the entry in the Cambridge Dictionary (https://dictionary.cambridge.org/us/). Where the Cambridge Dictionary has no entry of its own, the second check was the Longman Dictionary of Contemporary English (https://www.ldoceonline.com/) for key card, and the Cambridge entry twin-bedded for twin room. The sentence after each meaning is our own example of the word in use; it states no fact about any hotel. Licence: own work

How it works

This hotel vocabulary worksheet prints twelve words down the left and their meanings, mixed up, down the right. It is written for students learning English. It opens on the front desk; two more sets cover rooms, and staff and services.

Read the full guide

At the front desk

Set opens on At the front desk: hotel, reception, receptionist, reservation, check in, check out, lobby, guest, key card, vacancy, luggage and bill. In the list under the tool each word has a sentence a guest might say or hear, such as "I have a reservation for two nights."

Rooms, staff and services

Rooms prints single room, double room, twin room, suite, balcony, elevator, hallway, pillow, blanket, towel, closet and air conditioning. Staff and services has housekeeping, room service, concierge, bellhop, manager, wake-up call, laundry, buffet, complimentary, amenity, tip and lost and found.

The sheet uses elevator, the North American word. In British English it is a lift.

Questions and answers

What is the difference between a single, a double and a twin room?

A single room has one bed and is meant for one person. A double room is for two people and often has one large bed. A twin room has two separate one-person beds.

What is the difference between check in and check out?

To check in is to tell the hotel you have arrived and get your key. To check out is to pay, hand the key back and leave. Both happen at reception, which is also called the front desk.

What does a concierge do in a hotel?

A concierge helps guests plan trips and book tickets. The third set prints it with the other staff words: housekeeping, who clean the rooms, the bellhop, who brings luggage up to the rooms, and the manager, who is responsible for the whole hotel.